Effective date: September 7, 2026
AI Certified, a division of All About Web Services.com Inc., respects your privacy. This policy explains how we collect, use, disclose, retain, and protect personal information when you visit the website, create an account, purchase a course, use the learning portal, or contact us.
Information we collect
- Account information: name, email address, username, and account preferences.
- Transaction information: products purchased, price, currency, order status, refund status, and payment-provider identifiers. We do not receive or store your full PayPal payment credentials.
- Learning information: enrolled courses, lesson progress, completion records, and assessment activity.
- Support information: messages and information you provide when requesting help.
- Technical information: IP address, browser and device data, security logs, cookies, and similar information needed to operate and protect the service.
How we use information
We use personal information to provide accounts and course access, process purchases and refunds, save learning progress, communicate service information, answer support requests, prevent fraud and abuse, maintain security, comply with law, and improve the service.
Consent and legal obligations
We collect, use, and disclose personal information with your consent or as otherwise permitted or required by Canadian law. Agreement to required service policies is separate from optional marketing consent. You may withdraw consent where legally available, subject to reasonable notice and consequences explained at the time.
Service providers and cross-border processing
We use service providers for hosting, email delivery, learning management, checkout, fraud prevention, and payments, including SureCart and PayPal. These providers process information under their own safeguards and may process it outside Canada, where it may be subject to local laws.
Cookies
We use essential cookies for login, account security, checkout, preferences, and site operation. Where non-essential analytics or marketing cookies are used, they are handled according to the consent choices presented on the site.
Retention
We retain information only as long as reasonably necessary for the purposes described above, including providing permanent course access, meeting tax and accounting obligations, resolving disputes, preventing abuse, and enforcing agreements. Information is then deleted or anonymized where appropriate.
Safeguards
We use administrative, technical, and organizational safeguards appropriate to the sensitivity of the information. No internet service is completely secure, so we cannot guarantee absolute security.
Your choices and rights
You may ask to access or correct your personal information, withdraw consent where applicable, or raise a privacy concern. We may need to verify your identity before acting on a request. You may also complain to the Office of the Privacy Commissioner of Canada or another regulator with jurisdiction.
Children
The service is intended for adults and workplace learners. We do not knowingly collect personal information from children without appropriate authorization.
Changes
We may update this policy to reflect changes in the service or law. The effective date above identifies the current version.
Contact
Privacy questions or requests may be sent to our privacy contact at support@mail.allaboutwebservices.com.
